Shipping throughout Russia and to other countries

Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GENERAL products

The group «New Technologies» offers products from the plant GENERAL: floor and wall split systems, multi-split systems, cassette and channel split systems, multi-zone systems, universal and sub-floor split systems, compressor and condenser units, air conditioners, outdoor and indoor units, heat pumps
  • Wall-mounted split systems GENERAL
    Wall-mounted split systems
    Winner, Nordic, Energy Plus, etc.
  • Floor split systems GENERAL
    Floor split systems
    Floor Nordic, Floor, etc.
  • Cassette split systems GENERAL
    Cassette split systems
    Circular Flow, Euro Cassete, etc.
  • Heat pumps GENERAL
    Heat pumps
    Comfort, Compact, etc.
  • Channel split systems GENERAL
    Channel split systems
    Duct, Slim Duct, Big Duct, etc.
  • Universal split systems GENERAL
    Universal split systems
    Ceiling, Floor Ceiling, etc.
  • Multi-split systems GENERAL
    Multi-split systems
    Big Multi, Flexible Multi, etc.
  • Multizonal systems GENERAL
    Multizonal systems
    AIRSTAGE V III, AUXB-GALH, etc.

NEW TECHNOLOGIES GROUP

For sales and support please contact
Send your question now: